Shipping policy

📦 Shipping Policy

Hey bestie,

All of our pieces are made to order, which means your item is created just for you once your order is placed. 🤎

🪡 Processing Time
Orders usually take 2–5 business days to be printed and packed before shipping out. Each piece is crafted with care by our trusted third-party print partners who help us bring your favorite designs to life — never rushed, always thoughtful.

🚚 Shipping Time
Once your order is on its way, delivery typically takes 5–10 business days within the U.S. (shipping times may vary based on your location and carrier delays).
You’ll receive a tracking email as soon as your order ships so you can keep an eye on your happy mail. ✨

💌 Delays & Lost Packages
Once your order leaves our hands, it’s in the care of the carrier — but don’t worry, if something goes missing or arrives damaged, reach out to us and we’ll help however we can.

🌎 International Orders
International delivery times vary, and additional customs fees or taxes may apply. These are the responsibility of the buyer, but we’ll always do our best to support you if questions come up! (COMING SOON)

If you have any questions or need help tracking your order, just email us at jhekandco@gmail.com — we’re here for you!

Rooted in family. Worn with love.
— Kayla 🤎